If you need to repair your air conditioner, you may be wondering if the repair will be covered by a warranty. If not, you could be out hundreds of dollars – an unexpected expense that many people are unprepared for.
Of course, determining what an AC warranty covers depends largely on the manufacturer and the model. And, even if the repair is covered under warranty, you need to make sure you do not void the warranty by hiring a repairman not approved by the warranty.
If you’re not sure how to make sense of your warranty, our team at Ambient Edge can help. Call us at (888) 240-8283 for more information.
What to Look for in a Warranty
It’s always a tricky decision that you often have to make on the spot when you buy a new appliance: should you buy the warranty? If you don’t, you may regret it when the repair bills start coming in, especially if you end up with a lemon. And if you do, you don’t want to opt for a warranty that results in you paying for barely any service at all.
With that in mind, here are some key elements to look for when offered a warranty:
- How long is the warranty’s duration? Keep in mind that the average air conditioner’s lifespan is between 10 and 15 years.
- Is the salesman pushing an extended warranty? This is a red flag that the unit may not be top quality. Moreover, if the “extension” goes past 10 years, it’s a waste of money anyway.
- Is there a warranty processing fee? This is a fee the manufacturer charges for drafting up the paperwork, even though the warranty covers the part in question.
- What could void the warranty? Make sure you read this section carefully. Something as simple as failing to schedule routine maintenance every year can void your warranty.
It’s important to understand the warranty and all it entails before signing on the dotted line. Some believe that because they have a warranty, this covers them in every situation. Not necessarily.
How to Avoid a Void
When you opt for a warranty, it is crucial that you read and understand your warranty to ensure you don’t do anything to void it. When you void a warranty, this means that you’ve done something to break the terms of the warranty, and the manufacturer will not cover a repair that they previously said they would.
Here are some of the most common ways in which people void their warranties:
- They don’t register the product as directed.
- They hire someone who does not install the unit correctly.
- They fail to perform regular maintenance on the unit.
- They fail to save receipts and other documentation proving maintenance was performed.
- They use parts not approved by the warranty in an effort to save a few dollars.
Of course, each warranty comes with its own terms and conditions. While one warranty may not have a provision in it about regular maintenance, another might not. If you need an HVAC repair, be sure to double and triple-check your warranty before you pick up the phone for assistance.
Labor Warranty Vs. Equipment Warranty
Something else you want to check is whether your warranty is an equipment warranty or a labor warranty. Just as their names would suggest, a labor warranty covers any labor performed on the system, while an equipment warranty covers just the parts that need replacing. The provisions listed above are for an equipment warranty, whereas a professional HVAC technician is responsible for executing the labor warranty when they repair the product.
At Ambient Edge, we make sure our labor warranties are filled out in accordance with the manufacturer’s specifications so as not to do anything to void your warranty. Manufacturers want to see this paperwork because they want to ensure we did everything right to help you get the most out of your investment. A shoddy repair means a system that breaks down sooner and, of course, this is not something a manufacturer would want to have to pay for in the end.
With Ambient Edge, you never have to worry about a contractor doing a haphazard job on your air conditioning unit. We pride ourselves on our professionalism to the point where we even offer you a 100% satisfaction guarantee on all our parts and labor.
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Having a Problem with Your Air Conditioner, and You’re Not Sure if the Warranty Will Cover It? Ambient Edge Can Help!
When you have a problem with your air conditioner, you may feel hesitant to call a technician because you’re worried about voiding your warranty. With Ambient Edge, this is never a concern. We make sure to review your warranty before we do any work to ensure we’re in line with the manufacturer’s specifications.
In fact, we repair some of the same models so many times that we are well-versed in the terms of those specific manufacturers’ warranties!
So, if you need assistance, don’t hesitate to reach out to us on our website by filling out the contact form, or give us a call at (888) 240-8283. Call Ambient Edge today and enjoy our top-shelf professionalism and punctuality!