Whether you just need a furnace or air conditioning tune-up, you have a heating or cooling emergency, or you need to have your HVAC system replaced, you need to have a trusted, reliable HVAC service company in your corner.
Years of experience and a focus on customer satisfaction are equally important. Ambient Edge offers a 100% satisfaction guarantee to ensure that we fully meet your needs and expectations. If we don’t you won’t hire us again and you won’t recommend us.
Call to talk through your HVAC service and maintenance needs. We’ll prove to you why Ambient Edge is a long-term service partner you can trust.
Do Your Research
A good place to start your search is by asking people you trust — friends, neighbors, loved ones, and community members all have recommendations for working with companies they trust. Equally important are the warnings about individuals or companies to stay away from.
Once you have a list, check the Better Business Bureau to ensure the companies have high ratings. Look through the ratings on general online rating sites and even those specifically related to home improvement.
Most companies will point out that you can’t please all of the people all of the time. Some consumers write poor reviews if their repairs or equipment were outside of their budget, even when the cost was on par with other companies, for example. However, in general, a company’s ratings and reviews should be good. If the reviews are poor or mixed, you should likely move on to check out a different company.
Follow Up with the Companies
Once you’ve narrowed it down to one or two companies, call them up and ask for references. Some questions to ask include:
- Did the technicians show up on time and was the job completed in a timely manner?
- Did the technicians respect your home and did they clean up after the job was completed?
- Did the company stay close to the estimate and within the budget? If not, were you given a reason why not?
- Was the system fully tested after installation to ensure everything was up and running correctly and efficiently?
- Were you happy with the company and the work performed?
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Safety and Certification
Ambient Edge is fully bonded and insured. All our trusted technicians are licensed, background checked, and NATE-certified.
North American Technician Excellence (NATE) is the country’s largest nonprofit certification organization for HVAC technicians. The training, testing, and certification ensures that all technicians are experienced, proficient, and ready to safely serve.
The EnergyStar program also offers an HVAC credentialing program for technicians focusing specifically on energy efficiency.
An HVAC Assessment
When you need an HVAC repair or emergency service, there often isn’t time to do much research before working with an HVAC company. That’s why it’s important to plan ahead.
Talk to your prospective HVAC company and have them conduct an HVAC assessment. This is a minor investment, but it can pay big dividends if the company discovers issues before they become big, expensive problems.
If you know you’re going to need a new HVAC system, be sure the company comes to your home to inspect your system, take measurements, and talk to you about your energy usage and needs. A contractor will also need to look at your ductwork and insulation, to ensure the sizing of a new system is correct and the new system will be able to operate correctly based on the other factors in your home.
From there, you should receive an estimate.
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Compare Estimates
If you have the time and the opportunity, have your preferred companies provide you with estimates and compare them. Be sure you’re looking at the full picture including the quality and energy efficiency of the equipment, parts and labor warranties, and cost of the entire job.
When getting estimates, be sure to talk to the technician about any potential rebates, tax credits, or special financing for energy-efficient equipment. In addition to saving money on your heating and cooling bills, some homeowners can save a great deal of money on energy-efficient HVAC equipment with federal, state, and local incentives.
AC Not Working?
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Know Your Timeline
For immediate repairs and emergency service, do your best to do your homework on a quick timeline. Ask people you know and trust for recommendations and follow up by looking at additional reviews on a variety of online sites.
For future HVAC equipment purchases and installation, or repairs, you have the luxury of time to do more follow-up and research to find the HVAC company that is right for you. Ambient Edge can explain how to tell how big your AC unit is and what HVAC system will fit your needs.
Call Today and We’ll Show You Why We’re the HVAC Service Company for You
Call Ambient Edge. We offer 24-hour emergency service, repairs, and central air conditioner, furnace, and full HVAC system replacement. Our 100% satisfaction guarantee ensures you’ll always be happy with the service you receive.
While it may sound like a lot of work to check up on HVAC service companies, when you do your research on Ambient Edge, you’ll only need to do it once. When you have a reliable, trustworthy HVAC service partner in your corner, we’ll be ready to serve whenever you need us.
